FAQs
How do I check the shipping status of my order?
To inquire about the status of your order simply log in to your account on Cosmtica to view it.
What if I want to return or replace my order after I have received it?
To return or replace your order you should inform us with a valid reason within 7 days of delivery. You will need to follow the complete process of returns and replace method .To know more about Returns and replace take a brief look at Returns and replace policy of Cosmtica
What are your delivery charges?
200 Delivery charges all across Pakistan.
How do I pay for products on Beautygirl.pk?
We offer different options pay for your orders.
1-You can pay once the product reach Cash on delivery.
Delivery time?
We are trying our best to dispatch the products as soon as possible but average transit days are 3-5 days.
How reliable is your delivery service method?
We deliver through POSTEX courier to ship all orders safely at your doorstep.
What if my order is lost or damaged?
It is well ensured that your order will not be lost or damaged. However if such instance takes place you will receive a full refund on your order. Cosmtica takes complete responsibility of such matters.
Do you have limits on how much product I can order?
No, there is no limit.
How can I update my order?
Once an order has begun processing, we are unable to make any changes to it. This includes updates to shipping information as well as product selections. Please be sure to carefully review your order before submitting it.
How can I cancel an order?
Call customer service immediately at Phone number +92 336 3241439. Please note we ship orders as quickly as possible and cannot guarantee cancellation.
Do You Ship Internationally?
Currently we are shipping in Pakistan only.
Where can I find Cosmtica products in store?
Currently we are selling online products you can find any product at Beautygirl.pk.
What if I didn’t receive my tracking email?
Please contact customer service Phone Number +92 336 3241439
What do I do if tracking says my package was delivered, but I never was received it?
Please contact customer service Phone number +92 336 3241439
Why is my order incomplete?
Items missing from your order may have been out of stock. If a product has a price of 0.00 on your final invoice, it was unavailable during order fulfillment and you were not charged for it. Please contact customer service Phone Number +92 336 3241439 with any further questions about your purchase.
Why was my order modified?
Cosmtica reserves the right to modify or cancel any order.